Onboarding

Four steps from first call to live training.

How It Works
1
Discovery call
2
Custom proposal
3
Sign & onboard
4
Build & deploy
Step 01 · Discovery call

Book a 30-minute discovery call.

Tell us about your team, the moments you train on, and what 'ready' looks like for your operators. We map your real scenarios to existing templates and identify the gaps.

  • Live walkthrough on your industry
  • Scoping for locations & roles
  • No commitment, no slide deck
Discovery call scheduled
Wed Mar 11 · 2:00pm EST
BulletTrain · Discovery call
Confirmedmeet.google.com/abc-de-fgh
Step 02 · Custom proposal

Receive a tailored proposal.

Within a week we send you a packaged proposal: scenarios mapped to your roles, license tier, rollout calendar, and the operator team that will own implementation.

  • Itemized scenario library
  • Per-seat & per-location pricing
  • 3-week rollout timeline
Proposal · Apex Hospitality
v1.2 · Mar 18, 2026
DRAFT
Per-scenario annual license × 12$X,XXX / scenario
Custom-authored scenarios × 4$X,XXX / scenario
Active staff seats × 386 (annual)$XX / seat
Year 1 total$XXX,XXX
Custom build progress
Step 03 · Sign & onboard

One signature, instant access.

E-sign the agreement and you'll have admin access to the BulletTrain console the same day. We seat your locations, import your roster, and stand up your default org structure.

  • E-signature, no procurement loop
  • SSO / SCIM provisioning ready
  • Roster & locations imported in one upload
Master Services Agreement
Apex Hospitality Group · 12-month term
PENDING
Authorized signer
SIGNED
Mar 25, 2026
SSO connected
42 locations imported
386 seats provisioned
Step 04 · Build & deploy

Build scenarios, ship credentialing.

Author scenarios, bundle them into curricula, set the threshold for credentialing, and roll out to every location. Pass rates flow up by location, role, and individual.

  • Custom scenarios live in days
  • Curriculum builder with required passes
  • Credentialing badges per role
Deployment status
Wave 1 · 42 locations
Customer Recovery
Live
Membership Close
Live
Service Advisor Up-Sell
Rolling out
Coaching: Difficult Conv.
Rolling out
Credentialing active · 3 of 4 cleared
Start today

Your team could be live in three weeks.

Book a 30-minute call and we'll scope your first simulation before you leave the call.