Platform Overview

Built for the realities
of franchise training.

BulletTrain sits between your LMS and the floor. It is where rote knowledge becomes practiced judgment, and where managers finally see who is ready.

How it works

Four steps from sign-in to debrief.

Step 01

Choose a scenario

Browse the simulation library and select the moment your team needs to practice: service recovery, sales closing, coaching, intake, and more.

Step 02

Select a mode

Practice mode keeps the avatar in character while offering soft prompts. Test mode is a blind run with no hints and full scoring.

Step 03

Talk it through

The avatar streams live video and audio via LiveAvatar.com. The trainee speaks naturally; the avatar listens, responds, and reacts in real time.

Step 04

Review the analysis

Every session produces a rubric-scored breakdown: what the trainee hit, what they missed, talk-time balance, and coaching nudges for the next rep.

Technology

Realtime avatar streaming. No video calls. No actors.

The avatar is a fully autonomous AI persona powered by LiveAvatar.com realtime WebRTC streaming. It listens via microphone, reasons over the scenario context, and speaks with natural lip-sync and expression, all under 500ms of latency.

  • WebRTC video stream - no download, no plugin
  • Persona-scoped context - each simulation sets a unique system prompt
  • Live transcript - every spoken word is captured for analysis
  • Session isolation - each run is its own token; nothing leaks between trainees
BulletTrain platform interface
AI Analysis

A debrief that tells the truth.

The analysis engine scores each session against the simulation's learning objectives, not a generic rubric, and generates trainee-specific coaching language.

Objective-level scoring

Each learning objective gets its own score so a trainee knows exactly which skill moved the needle and which needs another rep.

Talk-time analysis

Who dominated the conversation? Talk-time imbalance is one of the strongest predictors of missed discovery and rapport. The platform surfaces it instantly.

Evidence-backed coaching

Every coaching note links directly to the moment in the transcript where the skill gap appeared. No guesswork for the manager or the trainee.

Ready to see it run?

Pick any simulation from the library. The full loop: avatar session, transcript capture, AI analysis, runs in your browser right now.